FAQ
Answers to the questions buyers ask most. Reach out anytime if something's unclear.
Can I really use it commercially?+
Yes. Buying a pack grants a non-exclusive, perpetual, worldwide commercial license. Use it on-site at events, in YouTube/Instagram videos, ads, broadcasts, and store or exhibition background music · for-profit or not. See the License page for the full scope.
Do I owe performance royalties (KOMCA/PRO)?+
CueTone provides a license for each track, but does not determine whether a venue's blanket agreement or local rules independently apply. Commercial venues should confirm with the venue or relevant rights organization when this matters.
Are the tracks AI-generated?+
Yes. The instrumentals are generated by an AI music tool from human mood direction, without separate human editing. Copyright status varies by jurisdiction, so CueTone does not warrant copyright ownership or transfer. We provide the stated standard license or contractual exclusive buyout only.
Is it safe with YouTube Content ID?+
Content ID is a third-party YouTube system, so its decisions cannot be guaranteed. If a mistaken claim occurs, you can dispute it using your purchase and agreement record. Standard-license buyers may not register the track as their exclusive Content ID asset.
Are there tracks with vocals?+
No. Every CueTone track is a lyric-free instrumental, so it sits cleanly under an MC, guest introductions, or narration · ideal for events.
How is it priced?+
We sell theme packs only. A standard license is ₩5,500 and may be sold repeatedly; an exclusive buyout is ₩49,000 and sold once. New sales end after the exclusive purchase is confirmed.
Can I buy single tracks?+
Currently we sell by the pack. A pack gives you all the tracks in that theme at once · more economical and easier to build out an event.
What payment methods are supported?+
Payments are processed securely via Toss Payments (credit/debit cards and more). Card details are handled by Toss Payments and are never stored on our site.
Can I re-download my tracks?+
Yes. We email your download link at checkout, and you can re-download anytime from 'My purchases' in the top bar. On another device, restore the links by email from the recovery page.
What format and quality?+
High-quality MP3, ready to play on a laptop, USB stick, or venue player.
Are refunds available?+
As digital downloads, refunds may be limited once a download has begun. Every track has a free 30-second preview, so please check before buying.
Do I have to credit CueTone?+
Not required. We appreciate a credit, but you're free to use the tracks without one.
Can I buy a pack exclusively?+
Each pack offers a standard license and an exclusive buyout. Once confirmed, CueTone stops new sales and licenses for that pack while prior standard licenses remain valid. This is a contractual buyout, not a transfer of copyright ownership.
Can I get a tax invoice or business receipt?+
A payment receipt is available through your Toss Payments record. If you need a tax invoice, email us with your payment details.